Effective from 24.05.2018
Table of Contents
Influential Software Services place the greatest value in your data protection rights. Therefore, we ensure that our technical and organisational measures in place keep your rights protected.
1.1. Terms and Conditions
Our terms and conditions are documented in the Terms and Conditions section of our website; listing all our disclaimers and liabilities.
By filling in a contact form on this Website, or any other sites owned by Influential Software Services, you agree and accept that we may gather, process, store and/or use the personal data submitted in accordance with the rules set forth below.
By giving your consent to us, you also retain the right to have any personal data rectified, to be forgotten and/ or to be erased.
2. User Data
2.1 Data Influential Software Services Collects
If you are a visitor to this Website, or any Influential Software Services websites, we may obtain the following types of information from you or concerning your computer or device, which may include information that can itself be used to identify and/or contact you.
Influential Software Services may also receive certain information that may be provided by your browser or mobile device, including:
2.2. Visitors to Influential Software Services Clients’ Websites
Influential Software Services obtains information regarding activities of visitors to Clients’ websites hosted by Influential Software Services. When a Client registers to use the Service, information relating to Client websites is made available to Whoisvisiting. This includes:
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2.4. How we use your data?
Any of the information we collect from you may be used in any or all the following ways:
2.5. Data Retention Periods
Influential Software Services collects your personal data for the requirements of carrying out its contractual obligations as well as information about how and when you use our services and we retain this data in active databases, log files or other types of files so long as you use our service, and in accordance with the current regulations in force.
Influential Software Services in no way undertakes to store all your data indefinitely. We retain some data regards any business enquiries or business contracts connected to prospective, active or complete projects or services and for a period that varies depending on the type of data concerned. The data may be deleted at any time during active use of your account in accordance with the provisions set forth above.
We retain data for no longer than 6 years. After 6 years, all data subject to this status will be erased from all systems.
2.6. How to access your information
In accordance with the EU General Data Protection Regulation (GDPR) and the Data Protection Act, you have a right of access, correction and removal of your personal data which you may exercise by contacting us via email at firstname.lastname@example.org. Your requests will be processed within 30 days. We may require that your request be accompanied by a photocopy of proof of identity or authority.
Influential Software Services publishes a list of Customers and includes Testimonials on its website. This may contain information on our customer’s names, business name and job titles. Influential Software Services Ltd undertakes to obtain the authorisation of every customer before publishing any testimonial on its website that contains personal information.
2.8. Feedback and reviews
Certain features of the Website may enable you to submit communications, suggestions, ideas, comments, questions, or other information to us. This data is submitted to us at your own discretion. When you submit Feedback and Reviews, you give consent to our collection, use and disclosure of such information in any manner.
2.9. Requesting quotes and services information, and submitting project briefs
Our website forms may enable you to submit suggestions, ideas, comments, questions, project briefs and other quote-relevant attachments, or other information to us. This data is submitted to us at your own discretion. Influential Software Services Ltd will use this information as a means to provide you with any relevant product, services and pricing information. None of this information is shared with third parties.
Within the framework of its services, Influential Software Services Ltd assigns the utmost importance to the security and integrity of its customers and partners personal data.
In accordance with GDPR, Influential Software Services Ltd undertakes to take all precautions to preserve the security of its data and to protect them against any accidental or unlawful destruction, accidental loss, corruption, unauthorised circulation or access as well as against any other form of unlawful processing or disclose to unauthorised persons.
To avoid unauthorised access, to guarantee accuracy and the proper use of our data, Influential Software Services Ltd has put the appropriate electronic, physical and managerial procedures in place with a view to safeguarding and preserving the data gathered through its services.
Our servers are hosted in the UK.
All business computers are fully encrypted and have regular
performance and security checks. We reinforce practices with staff to keep all
computers and devices locked and password protected always.
We secure all web domains both public and internal using HTTPS.
Client data is only accessible by those who need to access it in their work, for example, IT department. All staff contracts have a clause on confidentiality.
3.4. Data Breach
In the event of a breach of security, Influential Software Services Ltd will directly inform those affected without undue delay, no later than 72 hours after having become aware of it.
3.5. External websites links
4. Third party
We may engage third-party companies service providers or business partners to process our data and to support our business. These include for example server and hosting providers, payment processors and customer service and management tools.
4.1. Sharing and disclosure of data
Influential Software Services Ltd do not share or disclose
information to third parties by default. The only exceptions are as follows:
Data may be disclosed to third-parties if instructed to do so by the user, or by user consent
Legal obligations such as regulations, legal processes and laws
Third-party services used by us to process our data such as server and hosting providers, payment processors and customer service and management tools
Influential Software Services Ltd emails
We use Transport Layer Security (TLS) to encrypt and protect email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
5.1. Newsletter and Marketing Emails
If you are a client or partner, or have enquired about or been in contact with Influential Software Services Ltd regarding our products and services we may send communication from time to time.
To ensure you are in control of the emails that you receive, an unsubscribe link is included in every newsletter and marketing email sent to you from Influential Software Services Ltd.
5.2. Email tracking
Without systematically doing so, we may analyse and track the click rates and the number of emails sent to and from you. This data is used purely to improve the service we aim to provide.
Influential Software Services Ltd abides by all acts and regulations that relate to providing its services.
6.1. EU General Data Protection Regulation
Influential Software Services Ltd operates from within the EU with hundreds of customers. We work to always ensure we are fully compliant with the EU General Data Protection Regulation.
6.2. Children’s Privacy
We do not collect any information from anyone under 16 years of age. Our website, products and services are all directed to people who are at least 16 years of age or older and who are working for existing, or potential, clients or partners.
This policy was last modified on May 24th, 2018.
8. Contact details
For all general questions, you can contact us via our email address or using the link below.
Influential Software Services Ltd
11 Hollingworth Court
Turkey Mill, Ashford Road,
Maidstone, Kent ME14 5PP