Implementation Manager, Cardiff

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Influential People
  • Post Date: 06/02/2019
  • Applications 0
  • Views 290
Job Overview

Role: Implementation Manager

Location: Cardiff

Type: Permanent



Everyone knows technology is the fastest changing industry in the world. We’re shaping our IT landscape by transforming how we deliver our IT change projects, and we need you to join us. You’ll build collaborative relationships in a team that brings together extremely talented individuals who have enjoyed long careers with us and many new people like you. Join them at this exciting time and you will be enjoying the kind of professional development where you can explore your potential.

As an Implementation Manager within the internal IT department, no two projects will be the same. You will be persistent, analytical and flexible in your approach to delivering high-quality IT projects to our Client’s Partners and staff.

You will be entrusted to implement IT solutions, knowing that your manager will provide guidance and reassurance through regular catch-ups and support.


Your role

Working for a project manager the Implementation Managers (IMs) works within a project team leading the technical delivery of the IT infrastructure of a project. IMs have a key role interfacing between the project and IT Operations function. IMs are typically responsible for delivering between 1 and 4 projects concurrently.

IMs report to the appropriate Project Manager for operational delivery related matters and will be managed by the Transition Readiness and Implementation Management (TRIM) team lead.

The Implementation Manager will have responsibility for:

  • Working with Project Managers, Infosec, Business Security, Solution Architects, internal and 3rd party teams to deliver IT and infrastructure projects by:
  • o Implementing the detailed design created by the Solution Architect ensuring the solutions meet the business objectives of the project whilst conforming to our Client’s standards and industry best practice
  • o Managing the creation of comprehensive and high quality documentation
  • o Supporting the Transition Readiness and Service Transition teams to ensure the acceptance of the solution into the live environment by the owning operational team
  • Supporting where appropriate the Project Manager create the business case
  • Supporting Project Managers in identifying and managing risks and issues
  • Support Project Managers in the creation and updating of the project plan
  • Work effectively in diverse teams within an inclusive team culture where people are recognised for their contribution


Your professional experience

  • Strong knowledge of Windows architecture, deployment considerations and structured infrastructure methodologies
  • Good understanding of core network technologies
  • Implementing solutions based on low level designs
  • Experience of documenting and handing over solutions to operational teams
  • Experience of working with industry standard project management methodologies
  • Experience of working within ITIL environments
  • Managing 3rd party and internal resources to deliver projects
  • Experience of communicating complex solutions to non-technical project stakeholders.
  • Additional desirable experience includes:
  • Proven understanding of change management processes in a fully change managed environment (ITIL)
  • Previous experience of deploying and managing a variety of security products
  • Excellent troubleshooting and problem resolution skills
  • Experience of working to aggressive and changing deadlines
  • Good verbal and written communication skills
  • Working independently and as part of a team


For further information or to apply please forward your CV along with full contact details to

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    Job Detail
    • Rate/SalaryAnnual Salary: £50k - £70k
    • Experience2+ years experience
    • QualificationsDegree
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